Important Information – Please Read Before Your Hire

Thank you for choosing PG Bouncy Castle Hire. Please take a moment to read the following important information before your booking.

Delivery & Set Up

1. Please ensure there is a clear access route to the area where the inflatable or equipment will be set up.
2. We will not install any equipment if the setup area contains anything that could cause damage or injury, including but not limited to:

• Animal waste
• Sharp objects
• Debris
• Hazardous materials

3. If we arrive at your booking address and there is no answer, a £10 return visit charge will apply.
4. We use a planned delivery route to ensure all equipment is delivered and set up by 12:00 pm where possible.
5. Standard home deliveries take place between 7:00 am and 12:00 pm.
6. Our online booking system only allows bookings to start from 12:00 pm, however deliveries begin from 7:00 am, so please ensure someone is available to accept delivery.
7. If you have an extension lead, please have it ready before we arrive.

Collection

8. Standard collection times are between 5:00 pm and 9:00 pm.
9. The booking system will not allow a collection time later than 5:00 pm. If you require the equipment after 5:00 pm, please select the Overnight Hire option when booking.
10. Overnight hires are collected the following morning between 7:00 am and 12:00 pm.
11. Unless you have booked a specific delivery or collection time for an event or venue hire, our standard delivery and collection schedule will apply.
12. If you require specific delivery or collection times for example, for a hall or venue booking, please enter these in the Notes section of the booking form.

Safety

13. Children must be supervised by a responsible adult at all times while using any inflatable or hired equipment.
14. The person making the booking the hirer is responsible for:

• The safe use of all hired equipment.
• Ensuring users follow the safety rules.
• The condition and security of the equipment for the duration of the hire.

Weekday Hires

15. If you require a weekday hire slightly outside our normal service area, please contact us and we will do our best to accommodate your booking.

Areas We Cover

• Widnes
• Liverpool
• Warrington
• St Helens
• Runcorn
• Frodsham
• Northwich
• Wigan
• Wirral
• Chester

Contact Us

Phone: 07546 726669

Email: info@pgbouncycastlehire.co.uk